Testimonials

This was the one of the most valuable and productive sessions I have attended since I came here in 2005.

Bureau of Land Management Manager
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The best diversity class I have ever attended, with real life lessons and instructions! 30 years I’ve taken classes; none as great as this one!

U.S. Forest Service Manager
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Lillian brought many things to my attention that I hadn't thought of. She showed me how, by looking at things from the customers' point of view, I would change the way I interact with them for the better.

NW Natural employee
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Lillian was extremely engaging. She cited excellent examples and gave us practical information. Unlike most presenters, she did not preach from the pulpit. I was really drawn into this class by all of her real-world example, her knowledge on the subject, and by the class interaction she led us through. A great class.

Bonneville Power Administration employee
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The China workshop was a really insightful course, led by a great instructor.

Royal Caribbean Cruise Lines employee, Surrey, England
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Lillian has delivered several outstanding workshops on cross cultural negotiation to my executive MBA negotiation class. Through a mix of experiential learning and facilitated class discussion, Lillian brings the subject to life and effectively illustrates its nuances. The students value her personal and professional experiences; they find her workshops to be a memorable and important part of their professional education.

Dave Garten, Professor, Oregon Executive MBA
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