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Lillian—as always, you have been a delight to work with—so gracious and such a professional. I'm glad you enjoyed working with our participants. It's clear they thoroughly enjoyed your session and got a lot of it. You can't beat leaving them wanting more!

I think it was nice for this group to be able to talk about cultural differences in a safe environment, which you facilitated well. The group obviously felt comfortable with you and each other, enough to admit some of their struggles and give each other a hard time, all in good fun and learning. You modeled grace and open-mindedness with excellence in soliciting feedback and handling challenging questions.

Thank you again—I learned a lot as well, and look forward to our next opportunity to work together!

Colleen Yamaguchi, Executive Development Institute

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