Training and Facilitation

No matter where you live, you are probably working with someone from another culture. Failure to be culturally savvy can therefore affect business relationships and productivity, and even lead to legal concerns.

TsaiComms’ experienced team of cross-cultural trainers can help you assess the root causes of cross-cultural breakdowns and acquire the knowledge and skills you need to communicate and lead more effectively and build lasting relationships.

Inquire about our training classes, which include but are not limited to:

  • Working Across Differences (for frontline employees)
  • Leading Across Differences (for managers, supervisors, leaders)
  • Working (or Leading) Across Generations and Cultures
  • Collaborating Across Differences (team building)
  • Understanding our Perceptions
  • Interrupting (Un)Conscious Gender Bias: How to identify, understand and interrupt gender bias for increased productivity
  • Communicating Across Differences
  • Culture, Communication and Conflict
  • Culture and Business Communication
  • The Role of Culture and Communication in International Negotiations
  • What is Cultural Competence and Why Should I Care?
  • Style Matters: How to Look Good, Feel Good and Attract Good Qi
  • Exploring Values Differences
  • Cultural Competency in Caring for Seniors
  • Cultural Competency in Healthcare
  • Unraveling Unconscious Bias and Microaggressions to Increase Inclusion in the Workplace

Contact us today if you are experiencing challenges with or in multi-cultural or global teams. We will listen to your concerns and help you determine which type of engagement will best serve your needs.

Team Building for Multicultural Teams

You have a very special gift in training and advising people, and I am glad I have had the opportunity to experience it. Product Marketing Engineer, TriQuint Semiconductor

Today’s workplace is changing rapidly. Employees must deal with a fast-paced, 24/7 virtual workplace and an increased workload due to cuts in staffing and budgets. In addition, the workplace is becoming far more diverse, with minorities contributing to 90% of U.S. population growth since 2000.

Are you and your staff well equipped to handle working across these differences? Are your teams working synergistically, or are they uncomfortable with or intimidated by the differences in communications and conflict management styles?

Contact us today to learn about our team-building sessions, which are designed to help you build better, more productive working relationships. Spend a few hours with us, and walk away with increased self-awareness and a much more cohesive team.

Expatriation and Relocation

Whether you are moving overseas, returning to your home country or entering the U.S. as an expatriate, we can help you understand the different stages and effects of “culture shock.”

We will provide you with information and tools to enable you to cope in a foreign work environment. In addition, we will provide practical, day-to-day solutions for both social and living conditions.

Contact us today if you are interested in cultural competency workshops and/or bridging gaps between multi-cultural or global teams:

  • Team Building
  • Expatriation/Relocation/Onboarding

Keynote, Guest or Conference Speeches

I felt that Lillian Tsai was the best of all the guest speakers. She had an excellent ability to bring international relations into relevant business situations that many of us can relate to based on our travel overseas. … As Lillian says, ’it is important to GIVE face as well as save face” with many of these cultures.’ Participant, Oregon Executive MBA program

Thank you so very much for your excellent presentation at Rotary yesterday. I have heard since then from some members that they thought it was very interesting and relevant. Even a few on the committee who were skeptical said they thought it was excellent. Program Chair, Rotary Club of Portland

Ms. Tsai has given speeches at dozens of meetings, workshops, conferences and venues across North America, Europe and Asia.

Contact us today if you want a refreshingly authentic, entertaining and informative speaker who combines real-world experience with a strong dose of humor.


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