We do so by focusing on the social-emotional intelligence of human interactions. Our coaching, consulting, training, facilitation, keynotes, and restorative relationship interventions are results-focused, evidence-based, thoughtful, and compassionate. We work with boards of directors, C-suite, executive-level teams, mid-level managers, and frontline employees across every industry in the corporate, nonprofit and government sectors.
First, we identify the gaps that are preventing organizations and their teams from working together optimally through a thorough organizational assessment or scan. Through focus groups, interviews and online surveys, we identify the themes and patterns followed by thoughtful and pragmatic recommendations for an action plan on how to move inclusion and equity forward. Our consultants then work with your stakeholders to execute on the plan.
Our focus on communication improves inclusivity, trust, and belonging in ways that ultimately improve organizational culture. We believe this has cascading effects on hiring, retention, and relationships, which allow productivity and creativity to thrive.
Our custom solutions will help your organization thrive, no matter your differences.
“Lillian is an expert in her craft and a trusted thought partner. She provided invaluable support in designing and executing our first, robust DEIB scan. This work allowed us to create an intentional path forward on our DEIB journey. Lillian’s approach to complex discussions creates a safe place for individuals from front line to the leadership team. She excels at small to large group facilitations and shines at creating collaborative dialog. We have engaged her for multiple events and consistently get asked by our team to invite her back again”.
--Tim Morgan, CEO, AAA Oregon/Idaho
"Lillian is a phenomenal coach with an amazing gift in seeing the potential in talent, then nurturing those talents with wonderful charisma, passion, grit, trustworthiness, dependability, integrity, a strong purpose, and leadership."
“The best diversity class I have ever attended, with real-life lessons and instructions! 30 years I’ve taken classes; none as great as this one!”
"You are an amazing communicator, a great story teller, with incredible timing, perception and grace! Thank you for the gift of yourself and please please please continue with your work!"
"Lillian Tsai is an excellent and knowledgeable consultant on the topic of Diversity, Equity, and Inclusion."
